ORDERS

How long should I allow for a pre-order?

Please allow approximately 4 weeks from your order date to receive your pre-order purchase.

Will my order ship separately if I order an in-stock item and a pre-order?

The in-stock item will be dispatched separately for delivery within the regular 2-6 business day lead time. Pre-order items will arrive approximately 4 weeks after the purchase date.

What does it mean if my order has changed to pre-order?

Unfortunately sometimes our stock levels and website can be slightly out of sync, especially during peak periods. This means that the item you have purchased is no longer available and your order will be fulfilled once the product has been re-stocked. In this instance please contact our customer support zoro@monpurse.com for more information.

SHIPPING

How long should I allow for a pre-order?

Please allow approximately 4 weeks from your order date to receive your pre-order purchase.

Will my order ship separately if I order an in-stock item and a pre-order?

The in-stock item will be dispatched separately for delivery within the regular 2-6 business day lead time. Pre-order items will arrive approximately 4 weeks after the purchase date.

What does it mean if my order has changed to pre-order?

Unfortunately sometimes our stock levels and website can be slightly out of sync, especially during peak periods. This means that the item you have purchased is no longer available and your order will be fulfilled once the product has been re-stocked. In this instance please contact our customer support zoro@monpurse.com for more information.

RETURNS

How long should I allow for a pre-order?

Please allow approximately 4 weeks from your order date to receive your pre-order purchase.

Will my order ship separately if I order an in-stock item and a pre-order?

The in-stock item will be dispatched separately for delivery within the regular 2-6 business day lead time. Pre-order items will arrive approximately 4 weeks after the purchase date.

What does it mean if my order has changed to pre-order?

Unfortunately sometimes our stock levels and website can be slightly out of sync, especially during peak periods. This means that the item you have purchased is no longer available and your order will be fulfilled once the product has been re-stocked. In this instance please contact our customer support zoro@monpurse.com for more information.

MONOGRAMMING

How long should I allow for a pre-order?

Please allow approximately 4 weeks from your order date to receive your pre-order purchase.

Will my order ship separately if I order an in-stock item and a pre-order?

The in-stock item will be dispatched separately for delivery within the regular 2-6 business day lead time. Pre-order items will arrive approximately 4 weeks after the purchase date.

What does it mean if my order has changed to pre-order?

Unfortunately sometimes our stock levels and website can be slightly out of sync, especially during peak periods. This means that the item you have purchased is no longer available and your order will be fulfilled once the product has been re-stocked. In this instance please contact our customer support zoro@monpurse.com for more information.

BESPOKE HAND PAINTING

How long should I allow for a pre-order?

Please allow approximately 4 weeks from your order date to receive your pre-order purchase.

Will my order ship separately if I order an in-stock item and a pre-order?

The in-stock item will be dispatched separately for delivery within the regular 2-6 business day lead time. Pre-order items will arrive approximately 4 weeks after the purchase date.

What does it mean if my order has changed to pre-order?

Unfortunately sometimes our stock levels and website can be slightly out of sync, especially during peak periods. This means that the item you have purchased is no longer available and your order will be fulfilled once the product has been re-stocked. In this instance please contact our customer support zoro@monpurse.com for more information.

ACCOUNT

How long should I allow for a pre-order?

Please allow approximately 4 weeks from your order date to receive your pre-order purchase.

Will my order ship separately if I order an in-stock item and a pre-order?

The in-stock item will be dispatched separately for delivery within the regular 2-6 business day lead time. Pre-order items will arrive approximately 4 weeks after the purchase date.

What does it mean if my order has changed to pre-order?

Unfortunately sometimes our stock levels and website can be slightly out of sync, especially during peak periods. This means that the item you have purchased is no longer available and your order will be fulfilled once the product has been re-stocked. In this instance please contact our customer support zoro@monpurse.com for more information.

LEATHER

How long should I allow for a pre-order?

Please allow approximately 4 weeks from your order date to receive your pre-order purchase.

Will my order ship separately if I order an in-stock item and a pre-order?

The in-stock item will be dispatched separately for delivery within the regular 2-6 business day lead time. Pre-order items will arrive approximately 4 weeks after the purchase date.

What does it mean if my order has changed to pre-order?

Unfortunately sometimes our stock levels and website can be slightly out of sync, especially during peak periods. This means that the item you have purchased is no longer available and your order will be fulfilled once the product has been re-stocked. In this instance please contact our customer support zoro@monpurse.com for more information.

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